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9 Ways to Decrease Negative Word of Mouth and Increase Customer Advocacy
A raving fan. A madly loyal ambassador. A customer advocate.
Marketing professionals live to create customer relationships with brands that have emotional bonds so tight that they are almost impenetrable. We LOVE these customers as they are the brand’s advocates.
Last week, I participated in a webinar entitled “Influence the Influencer: Creating Brand Advocates with Social Marketing” led [...]
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